Returns & Exchanges

TOM FORD BEAUTY offers complimentary returns within 30 days of purchase for items in their original, unopened condition. We strive to ensure your complete satisfaction with every signature fragrance and cosmetic selection.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully place the unused items in their original designer packaging and include the printed return authorization slip inside the box.

• 3.
  Affix the Label

  Securely seal your package and attach the prepaid shipping label provided in your original shipment or downloaded from our portal.

• 4.
  Drop Off and Refund

  Deliver your package to the designated carrier location; your refund will be processed to the original payment method within 7-10 business days of receipt.